FAQ

Don’t leave your doubts unanaswered!

How does it work?

See how it works here.

How much does it cost?

We take 10% of the commission for each successful participant. For example, if the participant is remunerated $10 for the study, we’ll take $1. With ReSieve, you can get better quality and quantity of participants, as well as, automated assistance for administrative processes, all at a lower price than existing alternatives!

Is there a free trial period?

Yes, we provide a free, no-obligation, one month trial. Contact us here for a free demo today!

My budget is small, and I’m not sure if I can pay for your platform.

We only charge per successful participant matched, meaning you do not have to pay for our services until you have recruited a participant. You may also use the analytical tools on our portal to extract information on the participant pool by study/researcher/P.I. and bill out the costs as per the criteria - for free. For more flexible payment terms to adapt to your fiscal year, do contact one of our Business Development representatives here.

What type(s) of research projects can work with ReSieve?
Any! Check out the types of research projects that we cover here.
How do I know if the participants match my projects’ needs?

We match our database of participants to your study based on the detailed demographics and criteria you input during the listing process. Rest assured that we are helping you target the right match of participants to your needs.

Would we have guaranteed participants on ReSieve?

By using ReSieve, your chances of fulfilling your research quota already increases! However, as we are a young startup, we cannot guarantee a certain number of participants. Rest assured that this is something we are working on!

How do you ensure a representative sample reaches my intended sample size?

If a representative sample study is still awaiting submissions long after you have launched it, we loosen the eligibility requirements of each subgroup slightly, to strike a balance between timely data collection and sample representativeness.

How do I make payments to ReSieve?

Billing occurs at the end of the month, with the statement reflecting the successful referrals through ReSieve. Currently, payments are accepted via bank transfer, PayNow, Credit/Debit Cards, or Apple Pay. More seamless e-payment options will be introduced in the future.

How does it work?

See how it works here.

I have encountered an issue with my study participation. What do I do?

That’s unfortunate, and we take this matter seriously. We want to reassure you that ReSieve has taken the utmost effort to ensure that only credible studies are listed on our platform. Please reach out to us at hello@resieve.co if there are any issues!

What happens if I input inaccurate information during sign-up?

Your information is a crucial element for our magic to happen. You will not be allowed to participate in an experiment if your profile or part thereof is found to be incorrect. By providing more information, it will increase the probability to be matched with more studies which target specific characteristics. If you wish to make amendments to your profile, you may email us at hello@resieve.co .

Is ReSieve safe to use? Why do I have to provide my personal information?

Part of ReSieve’s responsibilities includes ensuring a safe and accountable community. Thus, to ensure authenticity, all users are required to go through a verification process before they can list or participate in a research project. We understand the importance of your data privacy and security and will not use this information for any other purpose. You may refer to our Privacy Policy for more details.

What if I can’t make it at the last minute and don’t show up for the study?

Your information is a crucial element for our magic to happen. You will not be allowed to participate in an experiment if your profile or part thereof is found to be incorrect. By providing more information, it will increase the probability to be matched with more studies which target specific characteristics. If you wish to make amendments to your profile, you may email us at hello@resieve.co.

How do I cancel my registration for a study?

You may cancel your registration via our Telegram Bot. If you are not able to attend the session due to some unforeseen circumstances, do update us as soon as possible.

What if I don’t show up for the study?

ReSieve has a responsibility to uphold high standards for both our participants and researchers. Failure to show up for studies that you have registered for would affect your chances to participate in subsequent studies.

How much do I get paid?

The compensation amount of each study generally depends on the duration and types of studies. Therefore, it differs from study to study.

How do I get paid?

Exactly the same way you would when you participate in any such study, simply collect your payment from the researchers upon completion!

I only see a limited number of studies but I want more.

We appreciate your enthusiasm! We are a young startup, so we are doing our best to get more studies on our platform! Do check in regularly as we will be prompting you more specific questions to help us better match you to our database of research studies to review your eligibility.